{"id":34931,"date":"2025-08-07T18:27:05","date_gmt":"2025-08-07T16:27:05","guid":{"rendered":"https:\/\/www.graviton.at\/letterswaplibrary\/looking-for-support-dataset-with-issue-title-root-cause-and-clarifying-questions\/"},"modified":"2025-08-07T18:27:05","modified_gmt":"2025-08-07T16:27:05","slug":"looking-for-support-dataset-with-issue-title-root-cause-and-clarifying-questions","status":"publish","type":"post","link":"https:\/\/www.graviton.at\/letterswaplibrary\/looking-for-support-dataset-with-issue-title-root-cause-and-clarifying-questions\/","title":{"rendered":"Looking For Support Dataset With Issue Title, Root Cause, And Clarifying Questions"},"content":{"rendered":"<p><!-- SC_OFF --><\/p>\n<div class=\"md\">\n<p>I\u2019m building a student project an AI-powered assistant that helps support agents resolve product issues faster.<\/p>\n<p>For this, I\u2019m looking for any dataset (even a small one) with structured entries that include:<\/p>\n<ul>\n<li>Issue Title<\/li>\n<li>Root Cause (or suspected cause)<\/li>\n<li>Clarifying Questions (asked to narrow down the issue)<\/li>\n<li>(Optional) Symptoms or issue description<\/li>\n<\/ul>\n<p>I\u2019ve explored Bitext and open support corpora but couldn\u2019t find datasets with structured clarifying questions or diagnostic trails.<\/p>\n<p>If anyone has access to such a dataset even partial, synthetic, or export from internal knowledge bases I\u2019d deeply appreciate your help.<br \/> Thanks in advance!<\/p>\n<\/div>\n<p><!-- SC_ON -->   submitted by   <a href=\"https:\/\/www.reddit.com\/user\/AlbertEinsteinTG\"> \/u\/AlbertEinsteinTG <\/a> <br \/> <span><a href=\"https:\/\/www.reddit.com\/r\/datasets\/comments\/1mk38q8\/looking_for_support_dataset_with_issue_title_root\/\">[link]<\/a><\/span>   <span><a href=\"https:\/\/www.reddit.com\/r\/datasets\/comments\/1mk38q8\/looking_for_support_dataset_with_issue_title_root\/\">[comments]<\/a><\/span><\/p><div class='watch-action'><div class='watch-position align-right'><div class='action-like'><a class='lbg-style1 like-34931 jlk' href='javascript:void(0)' data-task='like' data-post_id='34931' data-nonce='65e0e39b87' rel='nofollow'><img class='wti-pixel' src='https:\/\/www.graviton.at\/letterswaplibrary\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-34931 lc'>0<\/span><\/a><\/div><\/div> <div class='status-34931 status align-right'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>I\u2019m building a student project an AI-powered assistant that helps support agents resolve product issues faster. For&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[85],"tags":[],"class_list":["post-34931","post","type-post","status-publish","format-standard","hentry","category-datatards","wpcat-85-id"],"_links":{"self":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/posts\/34931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/comments?post=34931"}],"version-history":[{"count":0,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/posts\/34931\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/media?parent=34931"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/categories?post=34931"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/tags?post=34931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}