{"id":33526,"date":"2025-04-17T22:27:51","date_gmt":"2025-04-17T20:27:51","guid":{"rendered":"https:\/\/www.graviton.at\/letterswaplibrary\/customer-service-audio-recordings-dataset\/"},"modified":"2025-04-17T22:27:51","modified_gmt":"2025-04-17T20:27:51","slug":"customer-service-audio-recordings-dataset","status":"publish","type":"post","link":"https:\/\/www.graviton.at\/letterswaplibrary\/customer-service-audio-recordings-dataset\/","title":{"rendered":"Customer Service Audio Recordings Dataset"},"content":{"rendered":"<p><!-- SC_OFF --><\/p>\n<div class=\"md\">\n<p>Hi everybody!<\/p>\n<p>I am currently building a model that analyze the customer service calls and evaluate the agents for my college class. I wonder what is the most well-known, free, recommended datasets to use for this? I am currently looking for test data for model evaluations. <\/p>\n<p>We are very new with the model training and testing so please drop your recommendations below..<\/p>\n<p>Thank you so much.<\/p>\n<\/div>\n<p><!-- SC_ON -->   submitted by   <a href=\"https:\/\/www.reddit.com\/user\/TeddyBearFet1sh\"> \/u\/TeddyBearFet1sh <\/a> <br \/> <span><a href=\"https:\/\/www.reddit.com\/r\/datasets\/comments\/1k1ln5e\/customer_service_audio_recordings_dataset\/\">[link]<\/a><\/span>   <span><a href=\"https:\/\/www.reddit.com\/r\/datasets\/comments\/1k1ln5e\/customer_service_audio_recordings_dataset\/\">[comments]<\/a><\/span><\/p><div class='watch-action'><div class='watch-position align-right'><div class='action-like'><a class='lbg-style1 like-33526 jlk' href='javascript:void(0)' data-task='like' data-post_id='33526' data-nonce='614a020375' rel='nofollow'><img class='wti-pixel' src='https:\/\/www.graviton.at\/letterswaplibrary\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-33526 lc'>0<\/span><\/a><\/div><\/div> <div class='status-33526 status align-right'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>Hi everybody! I am currently building a model that analyze the customer service calls and evaluate the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[85],"tags":[],"class_list":["post-33526","post","type-post","status-publish","format-standard","hentry","category-datatards","wpcat-85-id"],"_links":{"self":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/posts\/33526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/comments?post=33526"}],"version-history":[{"count":0,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/posts\/33526\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/media?parent=33526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/categories?post=33526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/tags?post=33526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}