{"id":31333,"date":"2024-11-05T15:27:36","date_gmt":"2024-11-05T14:27:36","guid":{"rendered":"https:\/\/www.graviton.at\/letterswaplibrary\/statistas-shady-practices-runaround-for-cancellation\/"},"modified":"2024-11-05T15:27:36","modified_gmt":"2024-11-05T14:27:36","slug":"statistas-shady-practices-runaround-for-cancellation","status":"publish","type":"post","link":"https:\/\/www.graviton.at\/letterswaplibrary\/statistas-shady-practices-runaround-for-cancellation\/","title":{"rendered":"Statista&#8217;s Shady Practices &#8211; Runaround For Cancellation"},"content":{"rendered":"<p><!-- SC_OFF --><\/p>\n<div class=\"md\">\n<p>Hey everyone,<\/p>\n<p>I am a contractor that uses statista data from time to time to get data from specific sectors and execute my consulting work with a bit more ease.<\/p>\n<p>Well, I decided to have a baby! Yay!<\/p>\n<p>This meant I was going to be out of work for a while. I also noticed that Statista started charging me for simply being able to see the data sets they used to offer for free so I decided it was time to cancel with the intention of re-subscribing when my baby goes into daycare.<\/p>\n<p>So I went to the portal to see where I could cancel and you can&#8217;t. But you do have a customer service rep.<\/p>\n<p>Ok great so I email them.<\/p>\n<p>Nothing.<\/p>\n<p>I wait a week and email again. Nothing.<\/p>\n<p>So then I started emailing everyone I could &#8211; nothing.<\/p>\n<p>Then I pay to call long distance to Europe after weeks of not hearing anything back and I end up getting a human in Germany who indicated that they cannot help I have to contact the rep.<\/p>\n<p>So at this point I was charged 2 months worth of fees just going through the process of cancellation.<\/p>\n<p>At this point I let the guy know that this was against consumer protection laws in my country (which it is). At that point, he emailed someone internally to allow me to cancel after a lot of hassle. <\/p>\n<p>They credited ONE of the two months I was charged even though I had been requesting cancellation. Either way, I was just glad my credit card was no longer held hostage.<\/p>\n<p>I just wanted to share this information in case anyone else had been using Statista. This is a really sketchy practice and wanted to call it out.<\/p>\n<\/div>\n<p><!-- SC_ON -->   submitted by   <a href=\"https:\/\/www.reddit.com\/user\/Stunning-Radio-9104\"> \/u\/Stunning-Radio-9104 <\/a> <br \/> <span><a href=\"https:\/\/www.reddit.com\/r\/datasets\/comments\/1gk6sga\/statistas_shady_practices_runaround_for\/\">[link]<\/a><\/span>   <span><a href=\"https:\/\/www.reddit.com\/r\/datasets\/comments\/1gk6sga\/statistas_shady_practices_runaround_for\/\">[comments]<\/a><\/span><\/p><div class='watch-action'><div class='watch-position align-right'><div class='action-like'><a class='lbg-style1 like-31333 jlk' href='javascript:void(0)' data-task='like' data-post_id='31333' data-nonce='65e0e39b87' rel='nofollow'><img class='wti-pixel' src='https:\/\/www.graviton.at\/letterswaplibrary\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-31333 lc'>0<\/span><\/a><\/div><\/div> <div class='status-31333 status align-right'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>Hey everyone, I am a contractor that uses statista data from time to time to get data&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[85],"tags":[],"class_list":["post-31333","post","type-post","status-publish","format-standard","hentry","category-datatards","wpcat-85-id"],"_links":{"self":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/posts\/31333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/comments?post=31333"}],"version-history":[{"count":0,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/posts\/31333\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/media?parent=31333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/categories?post=31333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.graviton.at\/letterswaplibrary\/wp-json\/wp\/v2\/tags?post=31333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}